FREQUENTLY ASKED QUESTIONS
Frequently asked questions
It depends on the scope of work. For example, if we've signed on for complete branding for an F&B business, the legal name must be registered before we can proceed with the discovery phase.
In the discovery phase, I aim to understand the client's requirements and ideas for the brand, and I offer relevant suggestions.
After this phase, the process includes designing the logo with colors, then working on packaging, stationery, and uniforms. Following that, I create the brand guide and other asset files in different formats for printing and various purposes.
Each phase must be approved before moving to the next phase. However, any suggestions and amendments requested by the client will be considered to ensure their satisfaction.
I ensure quality and accuracy by involving clients throughout the project, from initial planning to final delivery. I carefully review designs and incorporate client feedback to meet their expectations and industry standards. Clear communication and regular updates help maintain project focus and ensure client satisfaction, reflecting my commitment to delivering high-quality results.
I prioritize confidentiality and respect intellectual property rights in all projects. I adhere to strict confidentiality agreements and ensure that client information remains secure and protected. I also respect and uphold intellectual property rights, ensuring that all designs and creative work produced are owned by the client upon completion and delivery of the project.
In the event of disputes or disagreements, I aim to resolve issues through open communication and mutual understanding. I prioritize client satisfaction and I am committed to finding amicable solutions that align with project objectives. If needed, I rely on clear contractual agreements and professional mediation to address any concerns, ensuring a fair and equitable resolution for all parties involved.